Last Updated On: 01 January 2020
Use of the Birokrat CRM application is subject to agreeing the below terms and conditions. Please read the below terms and conditions carefully before accepting. By clicking the Register button, you are consenting to be bound by and are becoming a party to this agreement. If you do not agree to any of the below terms and conditions, kindly do not use or access the Birokrat CRM application.
Birokrat CRM Application, is a Software as a Service Platform (SaaS) which is owned and operated by Birokrat CRM Technology OÜ (hereinafter referred to as Birokrat CRM, We or Our), registered address at Harjumaa, Tallinn, Karu tn 17-74a-3, 10120, Estonia. By accessing and using the Birokrat CRM application for sales management and sales tracking services (collectively “Services”), you, the person or company who is being given a limited license to use the Birokrat CRM application (hereinafter referred to as “you” or “your”), do hereby agree to be bound by these terms and conditions, as well as any other guidelines, rules and additional terms referenced herein (collectively, “Terms”) and such use or access shall constitute an agreement between you and Birokrat CRM.
Upon acceptance of these terms and conditions and subject to payment of the agreed consideration, Birokrat CRM agrees to grant you a limited, revocable, non-exclusive, non-transferable license to use the Birokrat CRM application, to install the browser plug-in and further agrees to provide the Services listed herein.
You agree and understand that we may periodically change these Terms, certain features of Birokrat CRM application and/or certain features of the Services, without notice and all amended terms and changes become effective upon posting an update notification. You are solely responsible for checking these Terms and change notifications periodically for revisions. Any use of the Birokrat CRM application after such revisions have been posted, signifies your consent to the changes.
Birokrat CRM may monitor and change certain features of its Services periodically to (1) comply with any necessary laws, regulations or other governmental requests; (2) to operate the Service properly or to protect itself and its users. Birokrat CRM reserves the right to modify, reject or eliminate any material residing on or transmitted to its servers that it, in its sole discretion, believes is unacceptable or in violation of the law or these Terms.
Through the Birokrat CRM application we assist you in gathering all your sales related data in one place, make analysis and generate reports to assist you in making sound business decisions. Upon registration and authentication of your Google Account, the Birokrat CRM application will pull all your email conversations for last 6 (Six) months from the date of registration. The Birokrat CRM application will then automatically analyse the contents of the emails and will generate a list of most important contacts. It is specifically expressed that this list is only indicative and not exhaustive. For efficient functioning of the Birokrat CRM application, You will need to add records of your contacts, companies and deals associated with these companies.
Apart from sales management through Birokrat CRM application, Birokrat CRM shall also provide the following services
All telephone conversations between you and us in relation to the Services may be recorded for our internal quality purpose and you hereby consent to such monitoring and recording. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
You are expressly prohibited from and shall not:
Apart from the above restrictions, you shall ensure that:
Nothing contained herein shall be construed as granting any license under any intellectual property rights vested in us or any right to use the Birokrat CRM application or any of our Services other than as herein expressly specified.
Company names and logos and all related products and service names, design marks and slogans are trademarks and service marks used by Birokrat CRM and are the sole property of Birokrat CRM. The Birokrat CRM application, source code, designs and styles used for provision of Services are copyrighted to Birokrat CRM.
Other than the limited license to use the Birokrat CRM application as expressly granted herein, all right, title and interest in and to all intellectual property rights, including but not limited to any copyright, trademark and data base right, vested in the Service, including the content therein and the selection and arrangement thereof, shall at all times remain with us. Nothing in these Terms and Conditions and/or the Agreement is intended to transfer all or part of such rights.
Except the license to use the Birokrat CRM application, as authorized under these Terms, you are not being granted any right to any copyright, trademark, patent other intellectual property right in the Birokrat CRM application or the services, processes or technology described therein. All such rights are retained by Birokrat CRM.
All rights, title and interest including trademarks and copyrights in respect of the domain name and Birokrat CRM application provided through the Services are reserved with Birokrat CRM. Unauthorized access, reproduction, redistribution, transmission and/or dealing with any information contained in the Birokrat CRM application in any other manner, either in whole or in part, are strictly prohibited, failing which strict legal action will be initiated against you.
You shall retain all rights, title and interest to the data included by you into the Birokrat CRM application. You shall also retain all rights, title and interest in the analysis and reports generated using the Birokrat CRM application.
All confidential, proprietary or personally identifiable information provided to us, or acquired by us during the initial screening of emails shall be kept confidential at all times as provided in our Privacy Policy. All feedback, answers, questions, comments, suggestions, ideas or the like, which you send to us will be treated as being non-confidential and nonproprietary.
Birokrat CRM is committed to protecting the privacy and confidentiality of your personal information that it may request and receive from you. To read our privacy policy statement regarding such personal information, please refer to our PRIVACY POLICY.
Birokrat CRM communicates information after analyzing the data provided by you and the data pulled from emails. Birokrat CRM has no control over the accuracy of content, integrity or quality of data provided by you, and the Birokrat CRM application may include technical inaccuracies or typographical errors, and we make no guarantees, nor can we be held responsible for any such discrepancy, including on the Birokrat CRM application authenticity, quality, or legality, or any other intellectual property rights compliance, or any resulting loss or damage.
You are hereby advised and cautioned that all information provided by you is taken by us in good faith, without least suspecting the bonafides of the information and Birokrat CRM does not confirm, does not acknowledge, or subscribe to the claims and representation made by the Advertiser/s listed with Birokrat CRM.
Birokrat CRM reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in, any portion of the Birokrat CRM application.
Links to external Internet sites may be provided within the content of the Birokrat CRM application or other Services as a convenience to you. The listing of an external site does not imply endorsement of the site by Birokrat CRM or its affiliates. When you click on advertiser banners, sponsor links, or other external links from the Website or other Services, your browser may automatically redirect you to a new browser window that is not hosted or controlled by Birokrat CRM. Birokrat CRM is not responsible for any content posted on such third party websites nor does it take any responsibility to ensure performance or availability of such third party websites. Birokrat CRM and its affiliates are not responsible for the content, functionality, authenticity or technological safety of these external sites. We reserve the right to disable links to or from third-party sites to any of our Services, although we are under no obligation to do so.
Birokrat CRM also reserves the right to impose/change the access regulations of the Birokrat CRM Application, whether in terms of access fee, timings, equipment, access restrictions or otherwise, which shall be posted from time to time under these Terms. It is the responsibility of users to refer to these Terms each time they use the Service.
We warrant that We are the owner of the Birokrat CRM application, and have the right and authority to grant the licence to use the Birokrat CRM application. We do not warrant, guarantee, accept any condition or make any representation that the Birokrat CRM application will meet Your requirements or that the use of the Birokrat CRM application will be uninterrupted or error-free. No other verbal or written information provided by Us will create a warranty or in any way increase our liability, and You will not rely on such information.
We further warrant that the Birokrat CRM application does not infringe on any current subsisting and enforceable Estonian copyright, trademark or patent , and We will and hereby do agree to indemnify and hold You harmless in respect of any losses, costs, damages or expenses (including reasonable attorne’s fees and court costs) arising out of any claim, demand or action alleging that the Birokrat CRM application violates or infringes the Estonian copyright, trademark, patent or other intellectual property right of any third party, provided that You intimate Us within reasonable time and extend your full cooperation in preparing defense against any such claims.
Any use of the Service, reliance upon any Birokrat CRM application, and any use of the Internet generally shall be at your sole risk. Birokrat CRM disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material displayed in the results/reports generated through the Service.
The Birokrat CRM application and the services are provided on an “As Is” and “As Available” basis without warranty of any kind, other than as expressly provided herein, either express or implied or statutory, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Birokrat CRM disclaims, to the fullest extent permitted under law, any warranties regarding the security, reliability, accuracy and performance of the Birokrat CRM application and the services. Birokrat CRM does not warrant that any defects or errors will be corrected or that the content is free of viruses or other harmful components. Birokrat CRM also disclaims any and all warranties to the fullest extent permitted under the law in regards to any information, goods, or services, obtained through, advertisements or received through any links provided by or through the service.
Birokrat CRM does not assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any reports, analysis or the services offered through the Birokrat CRM application. In no event shall Birokrat CRM be liable to you, on account of your use, misuse or reliance on the Birokrat CRM application or the use (or inability to use), reliance upon or performance of any service, for any damages whatsoever, including direct, special, punitive, indirect, consequential or incidental damages or damages for loss of profits, revenue, use, or data, whether brought in warranty, contract, intellectual property infringement, tort (including negligence) or any other theory, even if Birokrat CRM was aware of or had been advised of the possibility of such damage arising out of or connected with the use (or inability to use) or performance of the Birokrat CRM application or the service.
You assume all responsibility and risk for the use of the Birokrat CRM application and the service. The foregoing limitations shall apply notwithstanding any failure of the essential purpose of any limited remedy and to the fullest extent permitted under applicable law. If it is held that the exclusion or limitation of liability of consequential or incidental damages is not enforceable, in such situations, the liability shall be limited to the fullest extent permitted by law.
You agree to indemnify and hold us and our officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms, your violation of any law, or your violation of the rights of a third party, including the infringement by you of any intellectual property or other right of any person or entity.
Term – These Terms will remain in full force and effect till such time that you continue to use the Birokrat CRM application or any related Services.
Severability – If for any reason a court of competent jurisdiction finds any provision or portion of these Terms to be unenforceable, the remainder of the Terms will continue in full force and effect.
Entire Agreement – These Terms constitute the entire agreement between us and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding the subject matter of these Terms. Your continued use of the Services will be conclusive proof of your deemed acceptance to any modifications made by us to these Terms.
Waiver – Any waiver of any provision of the Terms will be effective only if in writing and signed by you and Birokrat CRM.
Assignment – You may not assign any of your rights or duties under these Terms without the express written consent from us. Birokrat CRM may assign its obligations/ duties and rights under these Terms without requiring to seek any consent from you.
Notices – All of our notices, demands and other communications must be in writing and will be deemed to have been given (a) if mailed by registered mail, postage prepaid, (b) if delivered by overnight courier, (c) if sent by facsimile transmission and such transmission is confirmed as received, or (d) if sent by electronic mail, and such message is confirmed as received, in each case to the address, fax number or e-mail address specified on the Website. All of your notices, demands and other communications must be in writing and will be deemed to have been given (a) if mailed by certified mail, postage prepaid or if delivered by overnight courier, to our address: Birokrat CRM Technology OÜ, Harjumaa, Karu tn 17-74a-3, 10120, Tallinn, Estonia
Force Majeure – In no event shall we be held liable or be deemed to be in breach hereof for any failure or delay of performance resulting from any governmental action, fire, flood, insurrection, earthquake, power failure, network failure, riot, explosion, embargo, strikes (whether legal or illegal), terrorist act, labor or material shortage, transportation interruption of any kind or work slowdown or any other condition not reasonably within our control.
Arbitration – Any disputes and differences whatsoever arising in connection with these Terms shall be settled according to Estonian law. All proceedings shall be conducted in English language. Unless the Parties agree on a sole arbitrator there shall be three Arbitrators, one to be selected by each party, and the third to be selected by the two Arbitrators appointed by the parties. The venue of Arbitration shall be in Tallinn, Estonia. Any award rendered by the arbitrator shall be conclusive and binding upon the parties hereto.
Governing Law – These Terms will be governed by and construed in accordance with the Estonian laws and you agree to submit to the exclusive jurisdiction of courts situated in Tallinn. You are responsible for compliance with applicable laws. Birokrat CRM reserves the right to seek all remedies available at law and in equity for violations of these Terms.
Contact and Duty to Inform – Please contact us with any questions regarding these Terms. Please report any violations of the Terms to support@birokratcrm.si.
ACKNOWLEDGEMENT – YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO ALL THESE TERMS. YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF AVAILING THE SERVICES THROUGH THE Birokrat CRM APPLICATION AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE OR STATEMENTS OTHER THAN AS SET FORTH IN THESE TERMS.